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Thomas and Galbraith Heating and Cooling Phone (513) 825-6805
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air purification using high efficiency air cleaners

Why Choose Thomas and Galbraith Heating and Cooling?

What are the top 15 reasons that Thomas & Galbraith is your best choice?
  1. You will receive the combined experience from our caring and certified staff. Since 1977 we have been satisfying Greater Cincinnati with their indoor comfort and indoor air quality.
  2. Enjoy peace of mind. Our longevity speaks for itself. We have solved problems and satisfied customers long before many of our competitors began their businesses…. and will continue to satisfy customers long after many of them go out of business.
  3. You will be protected with our 100% money back guarantee. We install it right! Satisfaction and Customer Service is our business. If we were not delivering high quality since 1977, we would not be here.
  4. You need not be concerned about quality work. Our expert level of quality service and installations is evident with our customer endorsements. This is a must since our main source of advertisement is referrals and word of mouth from satisfied customers.
  5. We offer Precision Tune Up’s and Extended Warranties to keep your system in efficient tip-top shape and to take care of your service and maintenance concerns.
  6. You have our promise that we will not over-size your system…which is all too often a common practice in our industry. We have been correctly sizing and designing new or replacement HVAC systems for decades.
  7. You will receive more than what you pay for. Our commitment to your satisfaction runs deep and our Technicians are trained to go the extra mile to ensure superior system performance.
  8. Check out the customer comments listed below as well as on our home page for continually updated customer referrals and complimentary letters.
  9. Our happy employees are treated with respect and courtesy and we secure as many training hours annually as possible to keep them up-to-date technically.
  10. If service is ever necessary, we stock a high percentage of residential comfort system repair parts right on our service trucks, which is better for you on cold nights or hot days.
  11. You will not receive hidden prices. We will always quote new equipment and service prices before work begins to eliminate any surprises.
  12. In the unlikely event that there is a problem, we are completely insured with a $2,000,000.00 liability insurance policy and our full State of Ohio Workman’s Compensation insurance to protect you and your property. Additionally, we also maintain excellent standing with the State of Ohio contractor licensing board.
  13. Tons of payment options! Cash, check, Visa, Discover, Master Card, American Express and a full array of financing options and terms. Let us ease this concern for you.
  14. You want fast, we give fast! Over 95% of our customers are serviced the same or next day. We also offer 24 hour, 7 days per week, 365 days a year emergency service. Being there when you need us is fundamental to our business.
  15. Thomas & Galbraith Heating and Cooling is a business of integrity and character. We operate within the hallmark biblical principles of honesty and fairness.
Is there a simple check off list I can use to compare a Thomas & Galbraith experience with that of your competitors?
  Thomas & Galbraith Competitor
  YES NO YES NO
Has your company been in business at least 25 years? (Thomas & Galbraith was established in 1977) Yes
Will a written itemized proposal be offered? Yes
Does the final price include tax and disposal fees? Yes
Are you state licensed? Yes
Are you insured, including worker’s comp? Yes
Will your sales consultant offer references? Yes
Will my installation be completed by company employees? Yes
Will my installation be subcontracted to a third party? Yes
Will my installation be completed by factory trained technicians? Yes
Will my follow-up service be performed by NATE Certified Technicians? Yes
Will my floors be protected by clean durable matting? Yes our technicians are easily identified
Will the install technicians be neat, clean and identifiable? Yes
Will technicians use a vacuum pump and micron gauge to ensure the inside of my system is clean and dry? Yes
Will you provide service 7 days a week? Yes
Will you maintain records of my system’s service and performance history? Yes
Will the installation be completed in a timely manner? Yes
Will my old equipment be recycled or properly disposed of? Yes
Will you keep in touch with me twice a year to remind me of preventative maintenance? Yes
Will I be pleased with the Air Care Advisor's thoroughness? Yes
What are some of our customers saying?
Wanted to drop you a short note to tell you how much I appreciate all your professional services and support. Having a company that not only loves the Lord, but loves people is a great encouragement.
DD, Cincinnati, OH

So often in today’s hectic world people do not take the time to say ‘JOB WELL DONE.’ Therefore I am writing to inform you that the recent gas heat conversion performed by your firm at my residence was a ‘JOB WELL DONE.’ Congratulations are in order for the employees and their efforts.
JK, West Chester, OH

I would like to take this time to congratulate you on the quality of people you employ. The professionalism they portrayed while doing my furnace and air conditioning installation was excellent. I will make it a point to make my friends aware of Thomas & Galbraith.
SB, Forest Park, OH

We would like to compliment your employee for cleanliness, neatness, cleaning up when finished, courtesy and efficiency. It was a pleasure to have your company in our home.
TG, Cincinnati, OH

The employees that installed our system did an outstanding job. Their workmanship was excellent and they did everything possible to accommodate our special needs. Once again we are happy with your organization.
RM, West Chester, OH

Recently I had your company install a furnace and air conditioner in my home. The installers you sent to do the work were pleasant to deal with and did a very professional job.
FM, Springdale, OH

My wife and I recently purchased a heating and cooling system from your company. From the first meeting with the estimator to the completed installation we could not be more satisfied. You are lucky to have dedicated professional employees.
JL, Fairfield, OH

We want you to know what an outstanding job your installers and service technicians did in installing and servicing our heating and cooling system. You should be proud to have such wonderful employees. We are very satisfied customers and will recommend your products and business to our neighbors.
CBK, Maineville, OH

What a pleasure it was doing business with your company! We were so pleased with the installation of our furnace and air conditioner we just can’t quit talking about it. Thanks again and we will be recommending your company to our friends.
JK, Cincinnati, OH
"Good rating with the BBB. "
KS in Cincinnati, Ohio
Heating and Cooling Services by Thomas and Galbraith